Read the Latest News

How to prevent iOS updates from applying

To stop an update on your iPhone, you will need to first select the option to Install Later when prompted. This will require that you manually update in the future. Go into the Settings app. 2. Go to General > Storage & iCloud Usage 3. Go to Manage Storage (under “Storage” not “iCloud”) 4. Select […]

Dentrix – Resolve error when running Quick Letters “Letter Creation Failed”

Start with reinstalling Office, ensuring to use MS Fixit that goes through and deletes all keys, or just revo it – REBOOT BETWEEN UNINSTALL/INSTALL Before starting Dentrix, open Word, go to Trust Center Settings and set Trusted Locations to Allow Trusted Locations on my network, then add new location and add path of where your […]

Accessing Proactive from an Android Device

To access your computer via Proactive from an Android phone or Tablet, simply download “MSP N-Central Mobile” from the Play Store. Once installed, you can login using your normal credentials, and placing the URL you normally go to ( in the Server Name section (at top), as seen here Once logged in, click on your […]

Third Place at Pikes Peak International Raceway

Congratulations to José for his third place finish in the Production Cup 250 at Pikes Peak International Raceway this weekend! José ran in the second round of the Motorcycle Roadracing Association‘s 2017 season on his Kawasaki Ninja.

Mountain Biking in Colorado

This Saturday, several members of the Tech Team headed to Erie, Colorado with their bikes to get out in this awesome Spring weather. Ben, Matt, Ryan & Brandon rolled through the amazing scenery of the front range of the Rocky Mountains. There were vistas, there were views and there certainly were vistas of views. They talked about […]

RMTT Hosted Backup Guide

RMTT Hosted Backup is powered by Code42 CrashPlan. Interface App Overview Menu Bar Overview Mac Guide Windows Guide Configuring Getting Started What Should You Backup? Changing the File Selection Using Backup Sets Using Include And Exclude Filters Monitoring Restoring Files Backup Status Report Archive Maintenance

Happy New Year from RMTT!

A huge thank you to all our clients who helped make 2016 our best year yet! We enjoy working with you and hope you’re excited for a fresh year to jump into next week. For the first time in a long time, we had the entire team together in one room with their significant others for […]

Updates to CrashPlan

Some of you may notice a recent change to the way CrashPlan looks. We recently rolled out a major update to the CrashPlan interface, causing icons and the user interface of the program to look differently. Before, you may have noticed this icon in your system tray And this icon if you are on a […]

Spotify Desktop App Causing Trouble

We’ve been getting reports and have seen first hand where the Spotify application for Windows is very aggressively and unnecessarily writing data to local hard drives.  This can significantly slow down your computer, cause your hard drive to die sooner than it would otherwise (especially with Solid State Drives).  We recommend removing the Spotify application […]

RMTT Happy Hour: Liquid Mechanics

August’s Social Happy Hour was at Liquid Mechanics Brewing Co. in Lafayette, Colorado. Liquid Mechanics was founded by three friends and former biotech/pharmaceutical professionals. They grew tired of the corporate world and decided it was time to strike out on their own, using the skills and standards for quality they developed over the years. Ethan, Eric, Kelli, Patty, Ben, Jessica, Stephanie and Dennis […]

Windows Start Menu – FAQs

With the compromise of Classic Shell, you may have been reverted back to the native Windows start menu, here are some frequently asked questions about the Windows start menu Where is my start menu now and how does it work? The start menu can be accessed by clicking the Windows icon in the bottom left […]

RMTT Happy Hour: Cerebral Brewing

July’s Social Happy Hour was at Cerebral Brewing in downtown Denver, Colorado. Cerebral Brewing takes a scientific approach to brewing over a broad spectrum of styles. Jordan Sisk, TJ Bishop, Ben Taylor & Dennis Niedfeldt from RMTT had a great time with Hannah, Jason, Kellie, Brian, Stephanie (Dennis’ wife), Molly, Emily & Mandy. Dennis did […]

RMTT Mail Services Spam Filter Is Changing

Beginning summer of 2016, RMTT will be transitioning the back end of its Mail Services platform to ProofPoint.  This will have very little impact on you as the end user as we will be migrating your existing whitelist/blacklists from the prior platform.  The biggest change will be the email you receive to let you know […]

RMTT Happy Hour: 12Degree Brewing

This month’s happy hour was at 12Degree Brewing in Louisville, Colorado. The founder, Jon, brewed Belgian-style beers and when he traveled to Belgium found each town had it’s own brewery that became a gathering place for neighbors, friends and families. He looked to create the same kind of atmosphere here and Louisville felt like the […]

Community Shares Summer Celebration – 30 Years!

Wednesday night, Community Shares celebrated their 30th anniversary at their Summer Celebration event in downtown Denver. Community Shares is a workplace giving campaign allowing businesses to offer employees the ability to donate to a portfolio of non-profits directly from their paychecks. Rocky Mountain Tech Team members who participate in the program were invited to share a […]

RMTT Happy Hour: 4 Noses Brewing

April’s Social Happy Hour was in Broomfield at 4 Noses Brewing on their outdoor patio. 4 Noses is a family brewing operation started in 2008 and opened their taproom in May of 2014. They were looking for a location where they could stand out and be a real part of the community. Their mission is to be […]

How to remotely access your computer with RMTT Proactive (PC)

Verify you have the latest version of Java by going here (in Internet Explorer): Navigate to Ask your RMTT Engineer what your username and password should be Username may be the same as what you use in the office, but requires the ‘domain.ext\username’ format – this can be tricky…  if you don’t know […]

Denver Urban Matters’ Hope Benefit 2016

The Denver Urban Matters’ Hope Benefit (get ready for an announcement about a name change from Denver Urban Ministries) is upon us again.  This year will be a great party because we are celebrating 35 years, and an important one because we need the money – there’s been some changes in the way many foundations […]

Interactive Services Detection

If this Interactive Services Detection window pops up on a computer and returns even after closing, it was most likely caused by an update and the fix is as follows: Select “View the message” and a Microsoft Silverlight installer will appear Make sure to unselect these boxes: Clicking ‘Install now’ should now get rid of […]

Fixing Outlook Crashes after 11/11/15 updates

Something in Windows Update KB3097877 is causing Outlook to become unresponsive and crash, so far the best fix is to uninstall this update. The instructions to do so are as follows. First step is to click the Start button and type in “installed updates” in the search bar Click on “View installed updates” this will […]

RMTT Opinion on using Outlook with Google Mail

According to Google, Microsoft Outlook is supported as front end for Google Mail either via: IMAP:,1665137 This only syncs mail, not calendar/contacts/etc. Google Apps Sync tool (paid version of Google Apps required):  Syncs mail/calendar/contacts/etc. The Problem: What we’ve found at RMTT is that this is true – until it’s not.  Both of these […]

WordPress – Site Editing Basics

Posts & Pages Posts & Pages are nearly identical in terms of how you edit them. Typically, a Page is a static page on your website while a Post is an article that may appear with many others such as for a blog, testimonials or services. Opening Pages & Posts from your Website Login to your WordPress Admin Click […]

WordPress – Training Resources

WordPress is a popular and solid foundation for your website. Since it is so many website do use it, it is easier to find a wide selection of web developers and designers knowledgable in WordPress to support your site. There are also many web resources available to help get you quickly up to speed on managing changes, edits & […]

Updating your Gladinet Cloud Services Client

RMTT Hosted File Server is powered by Gladinet. For the most recent Client versions, visit this page and scroll to the bottom. Windows Users Click on Start / Control Panel Under Programs choose “Uninstall a program” Highlight Cloud Windows Client and choose Uninstall Reboot Download the installer for Windows 32-bit here or Windows 64-bit here. You […]

Referral – Mac Hardware Repairs

MacWorks/Lab548 is no longer accepting repairs. Alternative providers for repairing or upgrading your Apple products in the metro area include: Apple Authorized Service Providers are in bold. Boulder Apple Store – 29th Street : 720-479-9451 Boulder Mac Repair : 720-565-0449 The Mac Shack : 303-443-2899 Broomfield Apple Store – Flatiron Crossing : 720-479-0465 Denver Apple Store – Cherry Creek : 303-583-7310 Denver Mac […]

Contact Us

  • This field is for validation purposes and should be left unchanged.

Dental Society Support Provider

We are the exclusive IT support provider to the Metro Denver Dental Society and Dental Aid.


A Colorado Company

Founded and based in beautiful Colorado, we've been supporting local businesses since 2002.


Dell Preferred Partner

Providing the very best hardware solutions, we offer customers our discounts and pre-sales expertise.