Saying goodbye to a member of our family

It’s with incredible sadness to share that Laurie Zimmerman passed away in late February of this year. We had the pleasure of knowing Laurie since 2004, she was a huge part of the beginning and success of RMTT. She was not only a fantastic technician but was a wonderful human being who was adored by her clients and co-workers alike. We miss her like crazy. A 529 College savings fund has been setup for her [...]

April 23rd, 2018|

Speed up your Internet with faster DNS

Via Gizmodo, Cloudflare has recently launched its own DNS service that has blazing speeds for resolving website addresses. DNS, or Domain Name System, is how your computer looks up where to deliver pages to your web browser from. For example, when you type in, the first thing your computer does is ask a DNS server where Google's web page is stored. The DNS server has a giant list of what the internet address of [...]

April 5th, 2018|Tags: , |

Resizing Windows Server 2008 Partitions

The Question What tools do you use to resize Windows Server 2008 partitions? Boot is fine. I’ve got the server offline and gparted is not seeing the partitions. The Winner The paid license of IM-Magic Partition Resizer Free The Conversation AOEMI Paritition Assistant but it does not work on server OS live, you have to use the boot disc. I don’t know of any free softwares that let you manage partitions live, most require a [...]

March 11th, 2018|Tags: |

RMTT Family Bowling Party 2018

RMTT got together last weekend for our First Annual Family Bowling Party with our client, Coal Creek Bowling Center in Lafayette, CO. We all had a great time and it was the perfect occasion for all of the families and kids to get together for a fun afternoon of pizza, pitchers of drinks and of course lots of fun bowling! The highlight of the day was John busting out a 236 with 7 strikes [...]

March 9th, 2018|Tags: , |

DNS – Configuring reverse lookups

To configure a DNS reverse lookup zone Click Start, click Administrative Tools, and then click DNS. The DNS Manager opens. In DNS Manager, if it is not already expanded, double-click the server name to expand the tree. For example, if the DNS server name is AD-DNS-01, double-click AD-DNS-01. Select Reverse Lookup Zones, right-click Reverse Lookup Zones, and then click New Zone. The New Zone Wizard opens. In Welcome to the New Zone Wizard, click Next. In Zone Type, select one of the following: Primary zone [...]

January 2nd, 2018|Tags: , , |

Adobe Creative Cloud – Repair when no Apps will Open

To repair issues with adobe creative cloud when OS reinstall is not an option, you will need to download Revo Uninstaller. Use this to remove all Adobe products from the computer (including Reader). Make sure to delete all registry keys and files with Revo. Reboot the computer after this. After the reboot, search the entire C: drive (or any drive adobe was installed on) for “Adobe” and delete anything found. You will need to remove [...]

November 29th, 2017|

How to prevent iOS updates from applying

To stop an update on your iPhone, you will need to first select the option to Install Later when prompted. This will require that you manually update in the future. Go into the Settings app. 2. Go to General > Storage & iCloud Usage 3. Go to Manage Storage (under "Storage" not "iCloud") 4. Select the downloaded iOS update (in this case iOS 11) in the list 5. Select Delete Update Alternatively, you can select [...]

September 20th, 2017|Tags: |

Windows 10 – How to fix mapped drives disappearing when there is no network connection

If you are applying GPOs that create mapped drives in Windows 10, you may find that the drives disappear if the user logs in away from the local area network. To solve this problem, edit the mapped drive GPO under User Policies > Preferences > Windows Settings > Drive Maps right click your mapped drive and go to properties. Check the "Reconnect" box. If you are using Home Folders for your user accounts, create a [...]

August 4th, 2017|Tags: , , , |

Dentrix – Resolve error when running Quick Letters “Letter Creation Failed”

Start with reinstalling Office, ensuring to use MS Fixit that goes through and deletes all keys, or just revo it - REBOOT BETWEEN UNINSTALL/INSTALL Before starting Dentrix, open Word, go to Trust Center Settings and set Trusted Locations to Allow Trusted Locations on my network, then add new location and add path of where your docs are (probably \\[servername]\DTXCommon\Doc Now you can start Dentrix and you should be good to go. If things still aren't [...]

July 19th, 2017|Tags: , |

Accessing Proactive from an Android Device

To access your computer via Proactive from an Android phone or Tablet, simply download "MSP N-Central Mobile" from the Play Store. Once installed, you can login using your normal credentials, and placing the URL you normally go to ( in the Server Name section (at top), as seen here Once logged in, click on your device, then select the remote control option, as seen here This will connect via MSPConnect, and you will be presented [...]

July 17th, 2017|Tags: , |

Quickbooks – Misc Issues

QB 2016+ & MS Office 2010- Issue:  QB and MS Office are not compatible with each other.  QB is unable to send via Outlook. Resolution:  Install the "Microsoft Access Database Engine" for the version of Office you have.  Restart the computer and QB and Office should now be able to talk to each other. Intuit Back-Up: Issue:  QB data protect not backing up data. "Unable to backup data.  Data file is open by another user" [...]

April 26th, 2017|

Mountain Biking in Colorado

This Saturday, several members of the Tech Team headed to Erie, Colorado with their bikes to get out in this awesome Spring weather. Ben, Matt, Ryan & Brandon rolled through the amazing scenery of the front range of the Rocky Mountains. There were vistas, there were views and there certainly were vistas of views. They talked about technology for zero minutes.

April 10th, 2017|Tags: , , , |

Windows Server 2012 – NIC Teaming slow read speeds

In 2012 (and R2) you may get slow read speeds with the NIC's teamed, but write speeds are fine (use lanspeedtest lite to test speeds) To fix this go to each NIC properties, click the configure button, click advanced and set these options to DISABLED: largesend offload V2(ipv4) largesend offload V2(ipv6) Vm queues TCP/UDP Checksum offload (ipv4) TCP/UDP checksum offload (ipv6)   This should take effect instantly.   Reference Highpointe Dental (highpointe-dc01) if needed  

January 13th, 2017|