If you run into a weird issue where Microsoft Outlook is not fully loading, logging in or refusing to connect—here is the fix:
- Start menu > Access school or work (type school)
- Disconnect email address
- Open Microsoft Word, go to account, sign out of email
- Close and reopen Word, log in like normal, should be good
If this doesn’t resolve the issue, sometimes you need to delete all Office-related credentials from Credential Manager too.