Outlook not loading, connecting or logging in

Last Updated: December 6th, 2022Published On: September 6th, 2022By

If you run into a weird issue where Microsoft Outlook is not fully loading, logging in or refusing to connect—here is the fix:

  1. Start menu > Access school or work (type school)
  2. Disconnect email address
  3. Open Microsoft Word, go to account, sign out of email
  4. Close and reopen Word, log in like normal, should be good

If this doesn’t resolve the issue, sometimes you need to delete all Office-related credentials from Credential Manager too.

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