Rocky Mountain Tech Team now offers recycling for customers.  Full details available on our Recycling Page

As we continue to add to our service offering, we found it was time to add responsible end of life options to our offerings. We will recycling up to 35 pounds for $8 and $16 for over 35 pounds.  We like to schedule recycling pickups when we will be onsite for other IT issues.  Let us know if you’d like to schedule a visit.

Green computing… Rocky Mountain Tech Team

If you’re using an Exchange server (or Hosted Exchange like 123Together) you have the ability view other users Contacts and Calendars by setting the proper permissions via tools>options>delegates.  To open a shared calendar in Outlook, go to your own calendar and in the lower left click Open a Shared Calendar, click on Name and in the upper right drop down choose Global Address List (or possibly your domain name with 123Together).  Choose from this list.

Now you can see the other person’s calendar, it will stay there until you delete it from your view… That is unless they disappear!  Every so often if Outlook crashes it will corrupt the file that manages who’s shared calendars/contacts you see.  To fix, Close Outlook and navigate to:

C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook

and rename the outlook.xml file to outlook.xml.old, Open Outlook and you should be fixed (you may have to reconnect the calendars after this, but hopefully they will be there correctly.

This is a common question that comes up. I have Office on my work computer, can I install it on my home computer too? The answer is the always vague — it depends…

There are three types of licenses you can have:

OEM (Original Equipment Manufacturer): It was pre-installed with your Dell, HP, or other similar

Retail: You bought Office at CompUSA, OfficeMax or similar

Volume License: your company is a non-profit or large enough to a volume agreement with Microsoft.

See the table below for options based on the type of license you have.  Most of our clients purchase Office when they buy a new Dell PC, this means that that you cannot use that copy of office on your laptop or home system.  This begs the question, why should I buy Office through Dell when I have more options if I buy it through CompUSA?  The answer is the all mighty dollar.  At CompUSA Office Basic (Word, Excel, Powerpoint) is  $399, if configured through Dell it’s $150, so 2 OEM copies are still cheaper than 1 Retail copy to accomplish the same task.