Rocky Mountain Tech Team combines best-of-breed vendor solutions into our own service offerings to give you the best current options for your IT needs. We continually evaluate and upgrade our toolset to stay ahead of the curve – for example, our Backup platform was once CrashPlan-based but we migrated to Acronis for improved performance and security.

From proactive device management to cloud productivity and cybersecurity, our managed IT services help Denver, Boulder, and Fort Collins area businesses and schools thrive with reliable technology. All services are delivered with a friendly, personal touch – we’re tech experts who you’d enjoy grabbing a coffee or beer with – and backed by local on-site support and responsive remote help. Below you’ll find our key Cloud Services offerings, each designed as an affordable, recurring service that keeps your IT running smoothly so you can focus on your organization’s success.

With our cloud services and managed IT offerings, Rocky Mountain Tech Team becomes your off-site IT department – delivering the solutions large enterprises use, but tailored for small businesses, dental practices, and schools. We proudly serve the Denver, Boulder, and Fort Collins communities as a local team that’s professional yet personable. Whether you need ongoing monthly support or help with a one-time project, we’re here to help your organization thrive through technology. Contact us today to learn more about any of the services above, and let’s elevate your IT together!

Our RMTT Proactive service installs a lightweight agent on your servers and PCs that works around the clock to prevent problems before they disrupt your business. This utility constantly watches your computers’ hardware for early signs of failure and quarantines any suspicious files (viruses or malware) before they can cause a problem . It also routinely scans and patches your software to keep systems up-to-date on security and stability . In short, we take a preventive approach to IT issues rather than reacting after the fact.

With proactive maintenance, problems are solved before you even notice them. You get peace of mind that your systems are being professionally managed 24/7, reducing downtime and surprise issues. (If onsite work is ever needed, our Denver/Boulder/Ft. Collins team is ready to roll – but proactive care means fewer emergencies!)

In today’s world, a solid backup strategy is non-negotiable. Our Backup service ensures your business’s data is safe, encrypted, and recoverable no matter what happens – from server crashes to ransomware. We leverage the Acronis Cyber Protect platform for fast, reliable cloud backups, and we supplement it with local Network Attached Storage (Synology NAS) appliances for onsite backups when needed. This hybrid approach gives you the best of both worlds: quick local restores for everyday files, plus offsite cloud copies for disaster recovery. We even include backups for your cloud email accounts like Microsoft 365 or Google Workspace, so your email and documents are archived beyond the cloud.

With our backup service, you get enterprise-level data protection for your small business – an insurance policy against data loss that could otherwise be catastrophic. We handle the heavy lifting of managing and monitoring the backups, so you can rest easy knowing your information is safe and compliant.

Technology services aren’t just cloud and software – you also need solid hardware to run your business. Rocky Mountain Tech Team is a Dell Technologies Gold Partner, which means we can provide your organization with the very best pricing, support, and expertise on Dell servers, desktops, laptops, and more. We act as your trusted hardware advisor and supplier, ensuring you get the right equipment for your needs. When we sell and install Dell hardware, we also take extra steps to integrate it into our managed services – including setting up Dell’s iDRAC remote management interface on servers for proactive monitoring.

By procuring your IT hardware through RMTT, you not only get competitive pricing but also a partner who stands by the equipment after the sale. This one-throat-to-choke approach (where we supply, configure, and maintain the gear) means accountability is clear – if there’s a hardware issue, we take care of it. Combined with our cloud services, it’s a complete end-to-end solution for your technology needs.

Today’s workforce needs robust productivity and collaboration tools. Our Work services ensure you have the right cloud software (and licenses) to get things done efficiently, whether you prefer Microsoft’s ecosystem, Google’s apps, or a mix of both. As a certified Microsoft Solutions Partner for Modern Work, we have demonstrated a broad capability to help customers boost productivity and enable hybrid work using Microsoft 365. We resell and support Microsoft 365 (formerly Office 365) subscriptions – including Exchange Online (hosted email), Teams, Office apps, SharePoint, OneDrive, and more – as well as Google Workspace (Gmail, Google Drive, Docs, Meet, etc.). Our team handles all the setup, migration, and ongoing management so you can leverage these powerful tools without headaches.

Whether you’re an Office 365 veteran or have “used Outlook your whole life and don’t like the Gmail web interface” (or vice versa!), we’ll make sure your email and productivity platform truly works for you. Our expertise with both Microsoft and Google cloud offerings means we can unbiasedly recommend what fits your environment. And if you use a mix – say Gmail for email but Office for desktop apps – that’s fine too. We’ll ensure everything is set up securely and supported. With our help, your team will communicate and collaborate smoothly, from anywhere, on any device.

Even with antivirus and firewalls, sophisticated cyber threats can slip through – and that’s where our Protect service comes in. We partner with Huntress to deliver a fully managed Endpoint Detection & Response (EDR) and Incident Response solution for our clients. Huntress is an industry-leading platform with a human-powered Security Operations Center (SOC) that monitors your endpoints and cloud accounts 24/7, hunting for signs of intrusion or malicious activity that traditional defenses might miss. It’s like having an elite cybersecurity team watching over your network day and night, ready to spring into action at the first hint of danger.

In short, Protect adds a crucial extra layer of cybersecurity beyond prevention: it provides detection and response. With our managed EDR, your business is defended by a combination of smart software and skilled humans, giving you enterprise-grade security on a small-business budget. Hackers don’t keep business hours, and neither do we – we’ve got your back 24/7.

Modern businesses need fast, secure networks, but managing networking gear can be complex. That’s why we include cloud-managed networking in our services using Ubiquiti UniFi equipment. If you have UniFi wireless access points, switches, or routers, we will host a UniFi Controller for you in our cloud at no additional charge. The UniFi Controller is a centralized management platform that lets us (and you) oversee all your network devices across one or multiple sites via the internet. Ubiquiti’s controller software is license-free, which means unlike some other vendors, you aren’t stuck paying monthly per-device fees – and we handle the hosting and maintenance of it for you.

Bottom line: you get enterprise-grade networking without the enterprise complexity. Your Wi-Fi and wired networks will be professionally set up and watched over in the cloud. This results in better performance, fewer outages, and faster troubleshooting – all included as part of our service (no separate subscription required). Whether it’s a school campus with dozens of access points or a small office with a few, we’ll keep you connected.

Email is the number one attack vector for cyber threats, which is why our Scan service adds an essential layer of protection for your organization’s communications. We deploy Proofpoint Essentials, a cloud-based email security gateway that filters all your incoming (and outgoing) email for spam, viruses, phishing attacks, and other dangerous content before it reaches your mailbox. Proofpoint is a top-rated email security solution renowned for stopping malicious attachments, links, and impersonation attempts. By using Proofpoint, we dramatically reduce the risk of data breaches, malware infections, and business email compromise via email – all while relieving your users from wading through junk mail.

By implementing Proofpoint through our Scan service, you gain a dedicated security layer for email that is used by enterprises worldwide, now tailored for small-business budgets. As Proofpoint puts it, you can “protect your enterprise from email threats including phishing, malware, spam, and other dangerous content” with their solution designed for SMEs. We manage the system for you – adjusting filters, watching reports, and responding to any incidents – as part of our service. The result is dramatically safer email with virtually no effort on your part, and your team can communicate with confidence.