N-Central – Using Proactive from a mobile device

Last Updated: May 1st, 2020/Published On: May 24th, 2019/By /Views: 2078/

Android

  • Open Google Play store and search for MSP N-Central Mobile and install
  • Fill out your information as seen here, supplying your username and password – you will be able to setup finger print login after initial login

  • Enter your 2FA password when prompted (this only applies if 2FA is enabled for your account)

  • You will now see a screen like this. Select the device from the list you wish to remote onto

  • Select the computer monitor icon in the upper right corner to open a remote viewer

  • Click on the computer icon in the upper right corner

  • Select the gear/cog icon on the right

  • Press CTRL+ALT+DEL and then type your password to login to the remote system

*You can rotate your device to get a larger view

*You can also choose options in the left menu for Trackpad mode if touch isn’t working well enough to select items

 

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