Carestream: Fix Locked Patient Charts in PracticeWorks

Last Updated: April 12th, 2018/Published On: March 26th, 2015/By /Views: 2561/

When PW locks up a patient chart/file/etc even though no one is actually using it, do the following.

  • Make sure everyone is logged out of PW
  • On the host server, open PSQL Monitor either by searching or in the Pervasive\Utilities folder in Start Menu
    • Select MicroKernel > Active Sessions…
    • Select “Delete All Sessions” then “yes”
    • Everyone should have access again
Categories: Blog, Carestream

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