For your safety, RMTT has enabled two factor authentications on your remote access accounts.

The next time you log in you will need to do the following:

  1. Download an authenticator app of your choosing to your mobile device
    1. Google Authenticator
    2. Microsoft Authenticator
    3. Authy
  2. Open app and scan QR code – it will look like this when you login for the first time
  3. Hit Accept to accept the SolarWinds authentication token
  4. Type 6 digit code into web browser – code rotates every 30 seconds and will be required on each login
  5. Note that you will be given numerous 1-time codes on first login. Please take a photo or copy these down somewhere, these would be needed if you lose your phone.

If you have any questions/concerns, please reach out to us at 303-732-3200