SMS Terms and Conditions

By opting in to receive SMS messages from Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team (“RMTT”, “we”, “us”, or “our”), you agree to the following terms and conditions:

1. Program Description
RMTT uses SMS messaging for person-to-person communications related to technical support, service updates, appointment scheduling, and other service-related information. Message frequency may vary depending on your interactions with our team.

2. Opt-In and Consent
You will not receive SMS messages from RMTT unless you have explicitly opted in. An initial opt-in message will be sent with the following wording:

“You’re receiving this message from Rocky Mountain Tech Team. Reply START to opt in, HELP for assistance, or STOP to unsubscribe. Msg & data rates may apply.”

Your response of “START” constitutes express written consent to receive SMS messages from us.

3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan. RMTT is not responsible for any charges incurred by you for receiving SMS messages.

4. Keywords and Commands
You may manage your SMS preferences using the following keywords:

  • START – Re-subscribes you to receive SMS messages.

  • HELP – Provides assistance and more information about the SMS program.

  • STOP – Opts you out of receiving further SMS messages. You will no longer receive texts from RMTT unless you re-initiate contact and opt in again.

5. Support and Contact Information
For help regarding our SMS services, you may reply with the keyword HELP or contact us directly at:

6. Data Privacy
We respect your privacy. SMS messages may include personal information related to the services we provide. We do not share your mobile number or message content with third parties except as required by law or necessary to deliver our services.

For more details, please refer to our Privacy Statement.

7. Termination and Modifications
We may suspend or terminate your participation in our SMS program at any time without notice. We may also modify these Terms and Conditions, and continued use of the SMS service constitutes acceptance of any changes.

8. Limitation of Liability
RMTT is not liable for delayed or undelivered messages. Delivery of SMS messages depends on your mobile service provider and network availability.