SMS Privacy Statement

Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team (“RMTT”, “we”, “us”, or “our”) is committed to protecting your privacy and the confidentiality of the information you share with us through SMS communications.

1. Information We Collect
When you opt in to receive SMS messages from RMTT, we may collect and store the following information:

  • Your mobile phone number

  • Message content (sent and received)

  • The date, time, and frequency of messages

  • Your opt-in/opt-out status and any related preferences

This information is used solely to facilitate SMS communication between you and RMTT and to manage your preferences.

2. How We Use Your Information
We use the information collected via SMS to:

  • Provide technical support and service notifications

  • Communicate directly regarding appointments, service updates, or account information

  • Respond to your inquiries or requests

  • Maintain compliance with SMS industry standards and legal requirements

We will never use SMS data for marketing purposes without your explicit consent.

3. Information Sharing
We do not sell, rent, or share your mobile number or SMS communication data with third parties for their marketing purposes. We may share information with trusted service providers solely to enable SMS delivery, comply with legal obligations, or protect our rights.

4. Data Security
We take reasonable administrative, technical, and physical measures to protect your SMS communication data against unauthorized access, loss, misuse, or alteration.

5. Your Choices
You have full control over your participation in our SMS program. You can opt out at any time by replying STOP to any SMS message from us. You can also reply HELP for information on how to manage your preferences.

6. Children’s Privacy
Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect SMS-related information from children.

7. Changes to This Privacy Statement
We reserve the right to update this SMS Privacy Statement at any time. If we make material changes, we will notify you by updating the effective date or sending a notification if appropriate.

8. Contact Us
If you have any questions about this SMS Privacy Statement or how your information is handled, you may contact us at:

  • Email: privacy@rmtt.com

  • Phone: 303.732.3200

  • Mailing Address: Hamilton Information Technology, Inc. dba Rocky Mountain Tech Team, 2525 Arapahoe Ave E4-184., Boulder, CO 80302

Effective Date: 5/2/2025