Our remote support tool allows us to remotely troubleshoot your system. We have a couple different options for remote support that work for both PC and Mac. Works great for emergencies, quick questions, or walk-thrus to review how to accomplish an IT task.
Click here to go to http://help.rmtt.com. Click "Download Remote Support" (click run):
Input your details and click submit:you are now in the queue. If you haven't done so, let the technician you are working with know that you have logged in. Click End Session to disconnect.